1. Introduction
BorderlessFuse Pay “the Company”, is committed to protecting the privacy and personal data of every user who interacts with our platform. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when using our services.
2. Scope
This Privacy Policy applies to:
- All users of BorderlessFuse Pay digital payment services.
- All data collected through our website, mobile applications, APIs, and customer support channels.
- All jurisdictions where BorderlessFuse Pay operates.
3. Information We Collect
3.1 Personal Information
- Full Name
- Email Address
- Phone Number
- Date of Birth
- Government-issued ID
- Address or Location Information
- Biometric verification data (where applicable)
3.2 Financial and Transactional Information
- Payment details
- Wallet balances
- Transaction history
- Linked bank account or card information
3.3 Technical Information
- IP address
- Device information
- Browser type
- Cookies and tracking technologies
- Geolocation (if enabled)
3.4 Business Information (for merchants)
- Business name
- Registration documents
- Tax identification number
- Authorized signatory details
4. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Process payments and transactions
- Comply with KYC and AML regulatory obligations
- Detect, prevent, and report fraud or illegal activities
- Improve platform functionality and user experience
- Send notifications, updates, and customer support responses
- Conduct analytics and operational improvements
5. Legal Basis for Processing
We process personal data based on:
- Contractual necessity
- Legal and regulatory obligations
- Legitimate business interests
- User consent (where required)
6. Sharing of Information
We may share information with:
- Regulatory authorities
- Financial institutions and payment processors
- Identity verification and compliance partners
- Fraud prevention agencies
- Service providers assisting with operations
- Law enforcement (where legally mandated)
We never sell user data.
7. Data Storage & Retention
- Personal data is stored securely using encryption and industry-standard protections.
- Data is retained for 5–7 years or longer when required by law (e.g., AML compliance).
- Users may request deletion of certain data unless prohibited by regulatory obligations.
8. Data Protection & Security
We implement:
- Encryption of sensitive data
- Multi-factor authentication
- Network monitoring and firewall protection
- Role-based access control
- Regular security audits and penetration testing
9. User Rights
Users have the right to:
- Access personal data
- Correct inaccurate information
- Request data deletion (where permitted)
- Restrict or object to data processing
- Withdraw consent
- Request data portability
10. Cookies and Tracking
We use cookies to:
- Improve platform functionality
- Analyze user behavior
- Enhance user experience
Users may disable cookies in their browser settings.
11. Third-Party Links
BorderlessFuse Pay may contain links to third-party websites. We are not responsible for their content or privacy practices.
12. International Data Transfers
Where data is transferred across borders, we ensure compliance with:
- GDPR
- Local data protection regulations
- Adequate safeguard measures such as Standard Contractual Clauses
13. Children’s Privacy
BorderlessFuse Pay does not provide services to individuals under 18 years of age.
14. Policy Updates
We may update this Privacy Policy occasionally. Users will be notified of material changes through our platform or email.
15. Contact Information
For questions or privacy-related concerns, contact us at: